Privacy Policy

2) Data we collect

• Account/profile: username, email, password hash, preferences, verification and security data.
• Usage & device: IP address, device/browser info, pages viewed, timestamps, approximate location (from IP), identifiers in cookies/local storage.
• Support: messages you send, contact details, and any information you choose to provide.
• Compliance & security: logs to prevent fraud/abuse and to protect our services.

3) Purposes and legal bases (GDPR Art. 6)

• Provide the service and manage accounts (contract; Art. 6(1)(b)).
• Customer support (contract and/or legitimate interests; Art. 6(1)(b),(f)).
• Analytics and improving performance (consent where required for non-essential cookies; otherwise legitimate interests; Art. 6(1)(a),(f)).
• Security, fraud prevention, and service integrity (legitimate interests; Art. 6(1)(f)).
• Legal obligations (Art. 6(1)(c)) and legal claims (Art. 6(1)(f)).

4) Cookies and similar technologies

We use essential storage for core functionality and may use analytics/marketing cookies where permitted. You can manage your choices via your browser settings and any on-site consent banner (if shown).

5) Sharing and processors

We may share data with trusted service providers acting as processors (e.g., hosting, email delivery, analytics, customer support, security) under data processing agreements. We may disclose data if required by law or to protect rights, users, and the service.

6) International transfers

Your data is generally processed in the EEA. If a provider processes data outside the EEA, we rely on appropriate safeguards such as an EU adequacy decision or Standard Contractual Clauses, and apply additional measures where needed.

7) Retention

We keep personal data only as long as needed for the purposes above: account data while your account is active; support records for a reasonable period to resolve issues; security logs for limited periods; and longer where required by law or to establish/defend legal claims. We delete or anonymize data when no longer needed.

8) Your rights

Depending on your situation, you may request: access, rectification, erasure, restriction, portability, and objection (including to processing based on legitimate interests). Where we rely on consent, you can withdraw it at any time without affecting prior processing. To exercise rights, contact us at contact@lumixaplay.com.

You also have the right to lodge a complaint with the Latvian supervisory authority: Data State Inspectorate (Datu valsts inspekcija).

9) Changes

We may update this policy from time to time. We will post the updated version on this page and change the effective date above.